Contact Us - How Can We Help?
We welcome your enquiries!
Please reach out to our friendly team using the form below and we'll get back to you.
And we love to chat! We're also available to take your call at 1 800-422-2680, but if you need us sooner than later just hit that little chat button at the bottom of the screen and we'll be there in a jiffy!
If you're looking for our address: Bar Stool Gems, 3045 Robie Street, Halifax, Nova Scotia B3K 4P6, Canada. Please note we are an online retailer only with no physical stores. Orders are despatched from warehouses in Toronto and Montreal.
What we value
Shopping should be an amazing experience! We believe that the process of shopping is just as important as the final product. That's why we carefully curate our collections to ensure that every item is of the highest quality.
We take the time to get to know our customers so that we can provide them with a shopping experience that is tailored to their individual needs.
And because we value our reputation, we are always honest and authentic in our interactions with customers and potential customers.
What our customers are saying
Take a look at these reviews from satisfied customers:
"The customer support team was so responsive, helpful." J., Toronto
I have to say your customer service is amazing. Thank you for your quick reply.” C., Calgary
“Thank you for the update. I very much appreciate your company's responsiveness and attention to the issue. Even sending it out with FedEx is extremely generous when you guys could have sent it out by Canada Post. I appreciate you going the extra mile. You guys have definitely earned a loyal customer. I will come to you guys first next time!” A., Montreal